Player Protection First

Responsible Gaming at jili01

jili01 believes that gaming should always be fun, safe, and within your control. We provide every Filipino player with the tools, resources, and support needed to keep it that way.

21+ Only — Online casino gaming in the Philippines is strictly for adults aged 21 and above.
Player Protection
Self-Exclusion Tools
Deposit Limits
24/7 Support

jili01's Commitment to Responsible Gaming

At jili01, responsible gaming is not just a checkbox — it is a core part of how we operate. We understand that for the vast majority of our players across Manila, Cebu, Davao, Quezon City, and Makati, online gaming is a form of entertainment. But we also know that for some, it can become a problem. That is why jili01 has built a comprehensive responsible gaming framework designed to keep every player in control.

Our responsible gaming program covers age verification, spending controls, session management, self-exclusion, and access to professional support. Every jili01 account comes with these tools built in — no extra sign-up required. We encourage all players to use them proactively, not just when things go wrong.

jili01 operates in alignment with PAGCOR's responsible gaming guidelines and the broader framework of Philippine gaming regulation. We take our duty of care to Filipino players seriously, and we continuously review and improve our player protection measures.

Our Core Principle: Gaming at jili01 should always be a choice — never a compulsion. If it stops being fun, it's time to use our tools or reach out for help. We are here for you every step of the way.
21+

Strict Age Restriction

In accordance with Philippine law and PAGCOR regulations, participation in online casino gaming at jili01 is strictly limited to individuals who are at least twenty-one (21) years of age.

  • Persons under 21 are strictly prohibited from registering or playing on jili01.
  • All accounts undergo mandatory KYC age verification before withdrawals are processed.
  • Accounts found to belong to minors are immediately suspended and deposits returned.
  • Parents and guardians are encouraged to use device-level parental controls to prevent underage access.

Tools to Keep You in Control

jili01 gives every player a full suite of responsible gaming tools, accessible directly from your account settings at any time.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your jili01 account to keep your spending within a budget you're comfortable with. Limits take effect immediately when reduced, and increases require a 24-hour cooling-off period.

Session Time Limits

Set a maximum session duration so jili01 automatically reminds you — or logs you out — when you've been playing for a set amount of time. A great way to stay mindful of how long you've been at it.

Loss Limits

Define the maximum amount you're willing to lose in a given period. Once your loss limit is reached, jili01 will prevent further play until the limit period resets, protecting you from chasing losses.

Reality Check Reminders

Enable periodic pop-up reminders that show you how long you've been playing and how much you've spent during the current session. A gentle nudge to step back and reassess before continuing.

Cooling-Off Period

Take a short break from jili01 for 24 hours, 7 days, or 30 days. During a cooling-off period, your account is temporarily suspended and you will not receive any promotional communications from us.

Self-Exclusion

If you feel you need a longer break, jili01's self-exclusion tool lets you close your account for a minimum of 6 months or permanently. During self-exclusion, you cannot create a new account on jili01.

Deposit & Loss Limit Options

jili01 offers flexible limit settings to suit every player's budget. All limits are denominated in Philippine Peso (₱) and can be adjusted at any time from your account settings. Remember: reducing a limit takes effect immediately, while increasing a limit requires a mandatory 24-hour review period.

Tip: Set your limits before you start playing — not during a session. It's much easier to make a clear-headed decision about your budget when you're not in the middle of a game.
Important: Limits are per-account and apply across all games on jili01, including slots, bingo, fishing games, and table games. They cannot be bypassed by opening a second account.
Limit Type Period Min (₱) Max (₱) Status
Deposit Limit Daily ₱100 ₱50,000 Available
Deposit Limit Weekly ₱500 ₱200,000 Available
Deposit Limit Monthly ₱1,000 ₱500,000 Available
Loss Limit Daily ₱100 ₱50,000 Available
Loss Limit Weekly ₱500 ₱200,000 Available
Session Time Limit Per Session 30 min 8 hours Available
Cooling-Off 1 / 7 / 30 days Account suspended Available
Self-Exclusion 6 months – Permanent Account closed Available

How to Self-Exclude on jili01

Self-exclusion is a powerful tool for players who feel they need a significant break from gaming. Once activated, your jili01 account will be closed and you will be unable to log in, deposit, or play for the duration of your chosen exclusion period.

jili01 takes self-exclusion seriously. We will also suppress all marketing communications to your email and mobile number for the duration of your exclusion. If you attempt to create a new account during a self-exclusion period, it will be closed immediately.

Need Immediate Help? If you are in crisis or need urgent support, please contact our 24/7 support team directly at [email protected]. We will activate your self-exclusion immediately.
  • 1
    Log In to Your jili01 Account

    Visit jili01.app and log in using your registered email address and password. Make sure you are on a secure, private device before proceeding.

  • 2
    Navigate to Account Settings

    Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu. Then choose the "Responsible Gaming" tab.

  • 3
    Select Self-Exclusion

    Under the Responsible Gaming section, click "Self-Exclusion." You will be presented with duration options: 6 months, 1 year, 3 years, or Permanent exclusion.

  • 4
    Choose Your Exclusion Period

    Select the duration that best suits your needs. We recommend choosing a longer period if you are unsure — you can always request a review after the minimum period has elapsed.

  • 5
    Confirm Your Decision

    jili01 will ask you to confirm your self-exclusion request. Once confirmed, your account will be closed immediately. A confirmation email will be sent to your registered address.

  • 6
    Seek Additional Support

    We strongly encourage you to also reach out to a professional support organisation during your exclusion period. See our support resources section below for contacts available to Filipino players.

Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or how long they've been playing. Recognising the warning signs early is the first step toward getting help.

Spending more money on gaming than you can afford to lose
Borrowing money from family or friends to fund gaming sessions
Chasing losses — continuing to play to try to win back money you've lost
Feeling restless, irritable, or anxious when not playing
Neglecting work, school, family, or social obligations because of gaming
Lying to loved ones about how much time or money you spend on gaming
Using gaming as a way to escape stress, depression, or personal problems
Feeling unable to stop or cut back on gaming despite wanting to
Spending increasing amounts of money to get the same level of excitement
Experiencing financial difficulties, debt, or unpaid bills due to gaming
Prioritising gaming over eating, sleeping, or personal hygiene
Feeling guilt, shame, or regret after a gaming session
If you recognise any of these signs in yourself or someone you care about: Please reach out to our support team or one of the professional organisations listed below. There is no shame in asking for help — it is the bravest thing you can do.

Quick Self-Check: Is Your Gaming Still Fun?

Answer these questions honestly. If you find yourself saying "yes" to three or more, it may be time to use jili01's responsible gaming tools or seek professional support.

Q1 Have you ever spent more money on gaming than you originally planned to in a single session?
Q2 Have you ever felt the need to bet more and more money to feel the same level of excitement?
Q3 Have you tried to cut back or stop gaming but found it difficult or impossible to do so?
Q4 Do you find yourself thinking about gaming when you're doing other things — at work, with family, or trying to sleep?
Q5 Have you ever used gaming as a way to escape from problems, stress, or negative feelings?
Q6 Have you ever lied to a family member, friend, or colleague about how much you gamble or how much you've lost?
Q7 Has gaming ever caused serious problems in your relationships, finances, work, or studies?
Q8 Have you ever borrowed money, sold belongings, or gone into debt in order to fund your gaming?
This is not a clinical diagnostic tool. It is a simple self-reflection exercise. If your answers concern you, please use jili01's self-exclusion or cooling-off tools, or contact a professional support service. You are not alone.

Where to Get Help in the Philippines

You don't have to face problem gambling alone. These organisations provide free, confidential support to Filipino players and their families.

PAGCOR

The Philippine Amusement and Gaming Corporation oversees responsible gaming standards for all licensed operators in the Philippines, including player protection programs.

NCMH Crisis Hotline

The National Center for Mental Health operates a 24/7 crisis hotline for Filipinos experiencing mental health challenges, including gambling-related distress. Hotline: 1553

Gamblers Anonymous PH

Gamblers Anonymous Philippines offers peer support meetings and a 12-step recovery program for individuals struggling with compulsive gambling. Meetings are held in Manila, Cebu, and Davao.

jili01 Support Team

Our dedicated responsible gaming support team is available 24/7. Reach us at [email protected] to activate limits, cooling-off, or self-exclusion immediately.

Tips for Keeping Gaming Fun at jili01

Set a Budget Before You Play

Decide how much you can comfortably afford to spend before you open any game. Treat it like an entertainment expense — similar to a night out in BGC or a movie in SM Mall of Asia.

Take Regular Breaks

Step away from the screen every hour. Grab a snack, stretch, or chat with someone. Regular breaks help you stay clear-headed and prevent impulsive decisions during a session.

Never Chase Losses

If you've hit your loss limit for the day, stop. Chasing losses is one of the most common paths to problem gambling. Accept the result and come back another day with a fresh mindset.

Don't Play Under the Influence

Avoid gaming when you're drunk, emotionally upset, or extremely tired. Your judgment is impaired in these states, which can lead to decisions you'll regret the next morning.

Play for Fun, Not Income

jili01 games are entertainment products. Winnings are a bonus, not a guaranteed income stream. Never rely on gaming to pay bills, rent, or other financial obligations.

Talk to Someone You Trust

If gaming is causing stress in your life, talk to a trusted friend, family member, or professional. Opening up is not a sign of weakness — it's the first step toward regaining control.

Play Responsibly with jili01

Ready to Play Smart?

jili01 is here to make sure your gaming experience stays enjoyable, safe, and within your control. Set your limits, use our tools, and enjoy the best of Filipino online gaming — responsibly.

Must be 21 or older to play. Please gamble responsibly. If you need help, contact us at [email protected]